Qunote can be customised to suit businesses of all shapes and sizes. Our clients include companies specialising in case management, occupational therapy, physiotherapy, vocational rehabilitation, speech and language therapy, psychotherapy, and drug and alcohol rehabilitation and many more.

Yes, Qunote has been purposefully designed to help you meet your data security and GDPR obligations. It provides a compliant, cost-effective, and easy to implement solution for securely storing and accessing clinical records.  We are regularly audited by an independent UKAS accredited certification body and are certified to ISO27001. Further information on our data security and GDPR measures can be found in the Qunote Privacy policy.

To continue your Qunote subscription after your free trial, simply carry on using the system as normal. Everything is included during your free trial so there is no need to move to a different version, and all of your work will stay with you.

Following your first full month of usage outside of your free trial period, we’ll send you an invoice and a link to sign-up to direct debit – our preferred payment method.

If you need more time to decide whether Qunote is right for you, just let us know.

We have a great deal of experience in helping customers make the move from other case management software. We’ll provide Excel templates for you to populate with client and contacts information and we can import this into Qunote. We can also help you customise the system and can provide assistance with roll-out and staff training if needed. Contact our support team to find out more.

If at any point you decide that Qunote is not for you, please get in touch. You can download and then delete your client data and we’ll close your account, or we can hold your data securely on the system for the standard monthly storage fee.

When you sign up to Qunote, you can download a basic user guide, which helps new users navigate the system and add clients, filenotes, documents etc. Super admin users can follow the set-up guide, which explains how to customise the settings to suit your organisation. Free training and support are also available by phone, email and support tickets.

Qunote is a web-based app, meaning you do not need to download an app or any software to use it. Simply go to www.qunote3.net (you can ‘add to home screen’ or ‘bookmark’ this) and log in.

All you need is an internet connection.

You can use the HR database to store your support worker information and report on key metrics such as upcoming DBS and training expiry dates.

We are currently developing a purpose-built support worker area in Qunote. Managers will be able to create care plans and rotas, assign support workers to shifts, and set monitoring questions for support workers to answer. Support workers will be able to log in to Qunote to view shifts, client details and complete shift notes.

Qunote helps keep everything in one place. Building comprehensive client files containing personal information, documentation, and clinical notes and more in Qunote can help you demonstrate that your client records are detailed, accurate, readily available. Using the HR database you can ensure that HR checks and staff training are up to date and that only suitable staff deliver care. There is also a key document and templates area where you can upload key policies and procedures and view an audit log of which users have viewed each document. Contact us if you’d like to know more or have a suggestion on how we could develop Qunote to assist with CQC inspections.

We value your feedback about using Qunote and your recommendations on how the system could be enhanced. If one of our clients suggests a new feature that would benefit all users, our specialist in-house team will develop it free of charge. We can also provide bespoke developments to meet specific requirements, subject to a fee.