Secure storage

All data is stored on an enterprise-level server hosted in a state of the art UK data centre protected by the following security controls:

  • Own dedicated compound
  • 24-hour manned security, and manned physical access points
  • Access by approved personnel only
  • Physical access logging and monitoring
  • CCTV and automatic intrusion detection
  • Full back-up power supply
  • Temperature and humidity controls, with continual climate monitoring
  • Automatic fire detection and suppression
  • Strict asset management protocols
  • Automated redundancies in the event of hardware failure
  • Regular maintenance of hardware and mechanical systems
  • Round the clock monitoring of all infrastructure

All data is encrypted at rest, as well as in transit using 2048-bit TLS end-to-end encryption, and the server is protected by in-built network firewalls. The system database is backed-up on a daily basis to a geographically separate secure cluster also located in the UK, with back-ups held on a seven-day rolling basis.

Our server infrastructure provider and server management team are both ISO27001 certified, and have confirmed compliance with the GDPR and UK DPA.